​1. Order Processing

Orders are processed within 1-3 business days after payment confirmation.

Customers will receive a confirmation email with tracking details once the order is shipped.

2. Shipping Time and Charges

Delivery timelines vary based on location:

Domestic Shipping (UAE): Estimated delivery within 5-10 business days.

International Shipping: Estimated delivery within 10-20 business days (subject to customs clearance).

Shipping charges depend on location and order weight, calculated at checkout.

3. Delayed or Lost Shipments

Element Fengshui is not responsible for delays caused by external factors such as weather, courier issues, or customs processing.
If your order is delayed beyond the estimated delivery time, please contact us.

4. Damaged or Missing Items

If you receive a damaged or incorrect item, notify us within 48 hours of delivery with photos of the package and item.
We will investigate and provide a suitable resolution.

5. Contact Information
For shipping-related queries, reach out to:
📞 +971 506527087
📧 elementfengshui@gmail.com